Mortgage Loan Processor

Department: Branch
Job Status: Full Time
FLSA Status: Non-Exempt
Reports To: Mortgage Operations Officer
Amount of Travel Required: No Travel
Work Schedule: 8:00am-5:00pm weekdays with other days and times only on an “as needed” basis.


POSITION SUMMARY
Mortgage loan processors are responsible for completing and verifying financial information on loan applications. They must look over the application files and contact verification sources such as credit bureaus, sellers, realtors, and buyers’ employers to make sure the information is thorough, accurate and meets individual loan specifications. The data they must confirm concern the type of mortgage, terms of the loan, and a buyer’s assets and income. Mortgage loan processors have to correct data errors and obtain missing information when necessary. Collecting information such as a property’s appraisal and title policy are also the responsibility of mortgage loan processors. The application for an approved buyer must proceed to the underwriting process where the processor manages the communication on the underwriting requirement with the loan officer and other interested parties.

ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)
• Have a sense of urgency and professionalism in all aspects of the position.

• Process loans from origination to close in compliance with established regulations and guidelines.

• Set up files and order title insurance, flood and tax certificates and surveys, reviewing for problems upon receipt.

• Verify accuracy of loan documents including income, credit, appraisal and title insurance.

• Prepare closing documents and arrange closings with loan officer and closing agents
• Issue proper disclosures as required by federal regulatory compliance

• Maintain accuracy of loan origination system

• Assist team with day-to-day functions based on workload and task allocation.

• With the loan officer, coordinate with buyers, sellers, title companies, escrow agents, surveyors and real estate agents to obtain additional documentation, complete loan submissions and perform closings

• Respond promptly to customer requests, problems and needs.

• Handle customer transactions efficiently and accurately.

• Adhere to all governmental regulations and bank policies and procedures as directed.

• Maintain a positive attitude and working relationship with all team members and customers.

• Maintains good punctuality and attendance to work.

• Perform all others duties as requested or assigned


POSITION QUALIFICATIONS
Competency Statement(s)
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.

• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

• Relationship Building - Ability to effectively build relationships with customers and co-workers.

• Accuracy - Ability to perform work accurately and thoroughly.

• Reliability - The trait of being dependable and trustworthy.

• Responsible - Ability to be held accountable or answerable for one’s conduct.

• Adaptability - Ability to adapt to change in the workplace.

Education : High school Diploma or Equivalent


Experience: 1 to 2 years industry experience preferred.










PHYSICAL DEMANDS
Physical Demands Lift/Carry
Stand C (Constantly)
Walk F (Frequently)
Sit F (Frequently)
Handling / Fingering C (Constantly)
Reach Outward O (Occasionally)
Reach Above Shoulder O (Occasionally)
Climb N (Not Applicable)
Crawl N (Not Applicable)
Squat or Kneel O (Occasionally)
Bend O (Occasionally)
10 lbs or less F (Frequently)
11-20 lbs F (Frequently)
21-50 lbs F (Frequently)
51-100 lbs N (Not Applicable)
Over 100 lbs N (Not Applicable)

Push/Pull
12 lbs or less F (Frequently)
13-25 lbs F (Frequently)
26-40 lbs F (Frequently)
41-100 lbs F (Frequently)



N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements
Vision (Near, Distance, Peripheral, Depth Perception)
Sense of Sound (Must be able to hear customers and staff talk, hear alarms, etc)

WORK ENVIRONMENT
An office environment in a controlled atmosphere building

High School Diploma or GED;
2 years Mortgage Loan Processor experience preferred.